Workplace Performance: Rewriting the Metrics That Matter

Cost-per-seat, utilisation rates, NPS scores all tell you whether the asset is being used, however they do not tell you whether work is actually happening better because of it. CFO's speak in ROI, employees talk about purpose, connection and autonomy. There is a structural disconnect. If we want real estate to be taken seriously as a business capability, we need metrics that close that gap and measure collaboration effectiveness, not just occupancy efficiency. Value creation from the physical workplace shows up in five places: 1. Decision velocity - Are teams resolving issues faster when co-located? 2. Relationship formation - Are cross-functiona…

Seeking views on who hold the keys to your workplace superpower ... in a world where the number of low cost wireless sensors capable of continuously collecting and analysing real time workplace data are growing exponentially, should we hand over the task of capture and analyse individual user personas & workstyle preferences to data scientists ? … are headcount forecasts, questionnaires & swipe data still providing sufficient insights for your investment case decisions ? .... is connected intelligence capable of transforming your human-centric workplaces into a superpower ?

How will IoT, big data, cloud computing & AI transform our workplaces ? ... How should geospatial and workplace telemetric data be utilised ? ... Is generative design the answer ? In a world of Artificial Intelligence and machine learning, I believe collaborative partnerships will be key to unlocking the data analytics revolution. Intersted to hear peer perceptions on tech opportunity ahead and role of collaborative partnerships.